Who we are:
SaaS Labs is a global SaaS company automating high-volume prospect and customer communications for sales and support teams at over 7000 growing businesses. One of the fastest growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), EasyCalendar (Scheduling Software), CallPage (Callback Automation), and CallRoot (Call Tracking and Analytics).
SaaS Labs is a diverse international team with over 300 passionate problem solvers. With innovation, experimentation and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).
About the role:
JustCall is seeking a Design Manager to play a pivotal role in defining and executing our creative vision, and ensuring a cohesive and compelling brand identity across all platforms. This position requires a seasoned professional adept at leading design initiatives in a fast-paced environment.
What you'll do:
- Creative Vision and Branding: Develop and maintain a strong, consistent brand identity that resonates with our target audience. Lead the creation of innovative design solutions that align with our business objectives and enhance user experience.
- Team Leadership: Manage and mentor a team of designers, fostering a culture of creativity, collaboration, and continuous improvement.
- Rapid Execution: Prioritize speed without compromising quality—this role requires quick turnarounds, fast decision-making, and the ability to manage multiple projects simultaneously.
- Project Management: Oversee the end to end design process, ensuring timely delivery of high-quality outputs. Prioritize tasks effectively to meet tight deadlines.
- Technological Proficiency: Leverage the latest design tools and technologies, including AI-driven solutions, to optimize workflows and enhance design quality.
- Stakeholder Collaboration: Work closely with product managers, developers, and marketing teams to understand design requirements and translate them into compelling visual narratives.
Qualifications:
- Bachelor’s degree in Design, Visual Arts, or a related field.
- Over 8 years of professional design experience, with a significant focus on software and SaaS industries.
- Proven track record in establishing and executing creative vision and branding strategies.
- Demonstrated ability to thrive in fast-paced settings, delivering high-quality designs under tight deadlines.
- Proficiency in advanced design software and tools, with a keen interest in integrating AI technologies to enhance design processes.
- Strong understanding of UX/UI principles and user-centered design methodologies.
- Excellent communication and presentation skills, with the ability to articulate design concepts to diverse stakeholders.
Preferred Attributes:
- Experience in the SaaS industry or with telecommunication products.
- Familiarity with agile methodologies and working in a fast-paced environment.
- A proactive approach to problem-solving and a passion for continuous learning and professional development.