A Software Development Engineer at SaaS Labs would handle the responsibility of developing features for our existing products, and at the same time bring further innovation and perspective to the table. The ideal candidate is an enthusiastic go-getter who can manage a project end-to-end, and can work in a collaborative workspace!
Qualification:
2+ years of experience in software development or similar roles
Key Responsibilities:
- Building and developing new software features for our products such as JustCall, Helpwise, CallPage, Atolia and DialWorks
- Working through design, implementation, integration, testing, and deployment phases of project delivery
- Provide software design and programming expertise to support research projects
- Collaborating with cross-functional teams - Experimenting and reiterating on software basis feedback from customers/product & business stakeholders
- Designing and developing new fast and robust algorithms to ensure that the platform supports millions of communications exchanges every month
- Working with our engineering team to deploy and maintain research models in the production
- Collaborating with the product and design teams on crafting great user experiences
Skills:
- Key technical skills including PHP, jQuery, React, Node.js, MySQL, MongoDB, and hands-on experience with different services of cloud - AWS & GCP
- Experience in designing and building systems for maximum performance, reliability, and scalability
- Experience in working with JavaScript and one or more modern frontend frameworks
- Experience in working with object-oriented programming and at least one object-oriented programming language
- Strong understanding of database technologies such as SQL, MongoDB, and experience in implementing database caching using Redis
- Proficiency in searching engines like Elasticsearch
- Knowledge of queuing systems like Kafka will be a plus
- Ability to design relational database schema at scale
- HTML/CSS (Tailwind/Bootstrap) experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
- Familiarity with state management tools like Redux and React Query and proficient understanding of code versioning tools, such as Git
Other essential qualities for this role:
- Product sense or curiosity about product and business value
- A high degree of ownership and being a strong self-starter - correspondingly, you can expect autonomy to voice and execute new ideas
- Good problem-solving skills - ‘there is always a solution’ attitude
- Since you will be working with multiple projects and people, a little empathy and mutual respect would go a long way!
- Good interpersonal and communication skills are a huge plus as well and would assist you in being a team player
Benefits and Perks:
- Opportunity to work and collaborate with a truly global engineering team spread across 3 countries
- Routine hackathons and learning boot camps to promote knowledge sharing
- Work from anywhere in the world
- Choose your own work hours
About SaaS Labs
SaaS Labs is a global SaaS company powering Sales and Support teams of over 6000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Sequoia, Base10 Partners, and Eight Roads. Currently, their portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).
A 100% remote company, SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of their ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).