Sales Development Representative

Noida, Uttar Pradesh
Work Type: Full Time

The Sales Development Representative (SDR) is responsible for identifying and generating new qualified opportunities for their Account Executives. This role manages inbound leads by qualifying active buying interest and identifying critical decision makers to successfully position the JustCall value proposition. SDRs who establish high performance and are strong representations of the JustCall core values will have the potential for new challenges and career advancement within Sales. This role is ideal for someone who is looking to break into top-tier B2B SaaS sales and grow quickly in their sales career.

  • Bachelor's degree in Marketing, Business Administration or relevant field.
  • 2-4 years of  experience in Inside Sales, Sales or Business Development, Sales Prospecting, or similar roles.
  • B2B/SaaS sales experience is preferred.

Key Responsibilities: 

  • Contact potential clients via phone and emails: You will be the gatekeeper for customers entering the funnel, ask them qualifying questions based on their persona, and set up meetings for the AE team.
  • Become a product expert across our entire platform and understand our competitor landscape.
  • Gain business knowledge through researching how different businesses operate, leadership structures, what their pain points are, and the challenges they face every day.
  • Identify client needs and suggest appropriate products/services; customize product solutions to increase customer satisfaction.
  • Build long-term trusting relationships with clients.
  • Stay up-to-date with new products/services and new pricing/payment plans.
  • Follow-up with potential customers who were interested but did not buy.
  • Regular achievement of targets & quotas, documentation of all data on Salesforce, and appropriate tools.
  • Pipeline organization and collaboration with Account Executives for qualified meetings.
  • Daily team huddles to celebrate wins and share goals.


  • You embody our Core Values: We are hungry craftspeople. We have grit. We are honest. We take ownership. We have each other’s back no matter what. We’re one with our customers. We find strength in diversity and inclusion.
  • Hands-on experience with multiple sales techniques.
  • Track record of achieving sales quotas, passion for sales and sales processes, and understanding of sales performance metrics.
  • Experience with CRM software - Ideally Salesforce.
  • Excellent communication and negotiation skills.
  • Ability to deliver engaging presentations.
  • Resilient in the face of objections.
  • Willingness and desire to work in a fast-paced and high-growth environment.
  • You are good at finding ways to motivate yourself and your teammates. Camaraderie and Team Spirit is the name of the game around here.
  • Highly organized and able to adapt to changing priorities.

Benefits and Perks:

  • Opportunity to work and collaborate with a true team spread across 6 countries.
  • Routine hackathons and learning boot camps to promote knowledge-sharing.
  • Choose your own work hours.

About SaaS Labs:

SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).

SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).

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